Living the UX life at BTC.com


BTC.com is a leading multi-signature wallet, supporting Bitcoin and Bitcoin Cash with more than a million users. This could not be possible without ambitious and talented people. Meet Bao, our UX designer from the Amsterdam team!

Bao Yunqing joined BTC.com in April 2018 as UX designer. She is an alumni of the Eindhoven University of Technology. She grew up in Shanghai and now lives in Eindhoven. We asked Bao about her experience working in the blockchain industry.

Eléonore: Hello Bao, thank you for taking the time to do this interview. Could you please tell us about your first months working at BTC.com?

Bao: I started a couple of months ago but it already feels like a while, as it was a very intense start and so many things have happened! For example, we had a booth at Chainges and TheNextWeb conference, where the whole team gathered to teach attendees about how cryptocurrencies work.

Eléonore: What did you learn while attending these conferences?

Bao: These conferences substantially increased my knowledge about digital currencies. I understood the potential of blockchain technology across multiple industries and I realised how the BTC.com wallet fits into a larger ecosystem. Through buying, spending and storing cryptocurrencies, online wallets are the gateway into this space.

Eléonore: Could you please tell us more about your position at BTC.com?

Bao: I’m a User Experience Designer, making sure that our users get the best user experience when using our wallet. As such, I’m currently conducting a lot of research to develop the best product. I work very closely with our Visual Designer, we make sure to combine our visions to develop the wallet with the most innovative features.

Eléonore: As a UX designer, how do you see our industry evolving?

Bao: I believe that our industry will not completely substitute the banking system but it will complement it. Soon, buying cryptocurrencies from a ATM machine will be as intuitive as withdrawing cash.

Eléonore: What do you think about the cultural differences in mobile payments in China versus Europe?

Bao: Indeed, mobile payments are the norm in China. QR codes have been a good medium to go from the offline world to the online world and vice versa. They look like Chinese characters, their square shape makes them familiar to use and interact with. However, here in Europe, QR codes look very alien and therefore are not very popular.

Eléonore: Do you think we should try to make QR codes great again?

Bao: We have to innovate. Look at WeChat, you can do everything with their app and QR codes are a large part of it. In Europe, people use WhatsApp or Messenger where the QR feature is absent. If these apps would implement this QR code feature, Europeans users might welcome mobile payments faster. This could have a positive effect on mass adoption of cryptocurrencies, where QR codes are very much used.

Eléonore: What has been the most challenging aspect of your work as the UX designer of a cryptocurrency wallet?

Bao: If you’re developing an e-commerce app, you can grab anyone in the street to test it, but in our industry everything is new! That’s maybe the biggest challenge for me, the lack of informed users and reference points from different apps. On the other hand, we can innovate and stay ahead of the game. We are still in the early days of this industry, we can be front runners, observe our competitors and do better. It’s like WhatsApp and WeChat, WhatsApp was there first but WeChat became the innovator.

Follow Bao on Twitter at: @mickybyq 💙

About BTC.com

The BTC.com brand is a part of Bitmain Technologies, described as the world’s most valuable bitcoin company.

Bitmain was established to develop and sell the world’s leading bitcoin miners using Bitmain’s ASIC chip technology. Bitmain is the most recognizable company in the cryptocurrency space and the proud parent of several brands, among them BTC.COM, Antminer, Antpool, Artificial Intelligence Sophon and Hashnest the global leaders in their own respected fields

BTC.com offers a trusted and multi-cryptocurrency wallet, the world’s leading mining pool, API and blockchain explorer. Building on strong adoption of our innovative 2-of-3 signature cryptocurrency wallet technology, we are looking for more talented people to join our growing team to chart the future of comprehensive and market leading cryptocurrency solutions. We empower users to the new world of cryptocurrency and blockchain technology. These technologies have the potential to change the world in ways we can only imagine.

Who we’re looking for

We are a start up enterprise with an exciting vision, and our employees are paramount to our growth. We give our employees the room they need to personally grow and develop their career, we have an autonomous approach to management and are continuously striving to grow our employees to their full potential. We are looking to grow our team with likeminded individuals who are as passionate about the crypto world and what we are striving to achieve as a company. Are you interested in working in a field that is new, exciting, revolutionary and constantly evolving?

How to Apply

If you are interested to join the number one cryptocurrency company globally, check out our LinkedIn page for new job openings.

Get started with bitcoin & other digital currencies today! Create a free web wallet at wallet.btc.com or download our app for iOS and Android.


Living the UX life at BTC.com was originally published in The BTC Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

Dave Seer

My name is Dave Seer and I'm an expert about bit coin cryptovalute criptomoney etc.

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